{"id":150582,"date":"2022-04-05T14:32:30","date_gmt":"2022-04-05T05:32:30","guid":{"rendered":"https:\/\/www.webtech.co.jp\/help\/?page_id=150582"},"modified":"2022-04-05T14:32:30","modified_gmt":"2022-04-05T05:32:30","slug":"err_license","status":"publish","type":"page","link":"https:\/\/www.webtech.co.jp\/help\/en\/spritestudio7\/guide\/reference\/err_license\/","title":{"rendered":"I want to know how to handle errors that occur when I activate or disable a license"},"content":{"rendered":"<p>SpriteStudio communicates with the authentication server during activation and deactivation.<\/p>\n<p>If you receive a crash, module violation, or other error while activating or disabling your license, there may be a problem with your communications environment.<br \/>\nPlease check if there is no problem with the communication environment.<\/p>\n<h4>Error such as crash occurs even though communication environment is normal<\/h4>\n<p>We apologize for the inconvenience.<\/p>\n<p>Please go to the &#8220;Contact Us&#8221; page at the link below, fill in the reproduction procedure and situation, and send it.<br \/>\n <small>If the system crashes immediately after starting up, you may be able to solve the problem by sending the system information of the operating environment. Contact us with the information including the operating system used and PC environment information.<\/small><\/p>\n<div class=\"su-button-center\"><a href=\"https:\/\/ssl.webtech.co.jp\/form\/inquiry_spritestudio_en_parse.php\" class=\"su-button su-button-style-default\" style=\"color:#ffffff;background-color:#be80d2;border-color:#9867a8;border-radius:5px\" target=\"_self\"><span style=\"color:#ffffff;padding:7px 20px;font-size:16px;line-height:24px;border-color:#d2a7e0;border-radius:5px;text-shadow:0px 0px 0px #000000\"><i class=\"sui sui-envelope\" style=\"font-size:16px;color:#ffffff\"><\/i> Contact Us<\/span><\/a><\/div>\n<h2>Related Pages<\/h2>\n<ul class=\"link\">\n<li><a href=\"https:\/\/www.webtech.co.jp\/help\/en\/spritestudio7\/beginners\/activation\/\">Activation<\/a><br \/><span style=\"font-size: small;\">Describes activation.<\/span><\/li>\n<li><a href=\"https:\/\/www.webtech.co.jp\/help\/en\/spritestudio7\/guide\/window\/other\/managelicense\/\">Manage License Window<\/a><br \/><span style=\"font-size: small;\">Describes the features of the Manage License Window.<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>SpriteStudio communicates with the authentication server during activation and deactivation. If you receive a ..<\/p>\n","protected":false},"author":33,"featured_media":0,"parent":150580,"menu_order":26,"comment_status":"closed","ping_status":"closed","template":"page_eng_ss.php","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-150582","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.webtech.co.jp\/help\/wp-json\/wp\/v2\/pages\/150582","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.webtech.co.jp\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.webtech.co.jp\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.webtech.co.jp\/help\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/www.webtech.co.jp\/help\/wp-json\/wp\/v2\/comments?post=150582"}],"version-history":[{"count":0,"href":"https:\/\/www.webtech.co.jp\/help\/wp-json\/wp\/v2\/pages\/150582\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.webtech.co.jp\/help\/wp-json\/wp\/v2\/pages\/150580"}],"wp:attachment":[{"href":"https:\/\/www.webtech.co.jp\/help\/wp-json\/wp\/v2\/media?parent=150582"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.webtech.co.jp\/help\/wp-json\/wp\/v2\/tags?post=150582"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}