| Where can we buy an OPTPiX iMageStudio series product? Is it only for sale on the internet? If it is not, could you introduce us a distributor or a shop? |
| Thank you for your interest in OPTPiX iMageStudio. All our products are only for direct sale from us, "Web Technology Corp." We do not have any distributor or shop to sell our product. Please order by E-mail or facsimile so that we can inform you the estimates. |
| We are considering buying three copies of iMageStudio. In this case, shall we buy three packages or is it possible to purchase one package and pay license fee for the rest? |
| Thank you for your interest in our products. We are sorry to tell you that you can purchase our OPTPiX iMageStudio products only by packages but not on license basis. |
| Do you put any limitation on using images that we produce with iMageStudio's color reduction function? |
| No, you should not pay any kind of royalties to us on your image data that you create with OPTPiX iMageStudio. |
| Would you tell me how do you manage OPTPIX iMageStudio license? |
| We manage license of OPTPIX iMageStudio series products by hardware keys. There are two types of the hardware keys that you can use: for parallel (printer) port and for USB port of your PC. |
| I want to know whether you reissue a lost hardware key or not. If it is possible, how much should it cost? |
| We do not reissue hardware key for any reason. |
| I use Windows XP SP2 and executed Windows Update. And now iMageStudio does not recognize the USB hardware key. |
| We are reported that iMageStudio does not recognize the USB hardware key on Windows XP after Windows Update. Please also refer to "Versions Compatible with Windows XP / Hardware Key Driver Update for Windows XP/2000" for more details. |
| I use Windows XP installed in AMD Athlon64 machine. And now iMageStudio does not recognize the Parallel Port hardware key. |
| We confirmed unavailability of the Parallel Port hardware key in AMD Athlon64 IA-32 compatibility mode. Please Note: However the USB hardware key functions in this mode, the manufacture of the hardware key does not guarantee of its proper operation. |
| We are using our own 210-color palette and we want to keep color numbers of this palette after applying color reduction by this palette to 64 colors. Is that possible? |
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| Although it is possible to use a 210-color fixed palette for color reduction, there is no feature to reduce the 210 colors into specific 64 colors in the 210-color palette. If you choose fixed-palette color reduction and specify 64 as the Output Colors, the 64 Palette Entries at the beginning of the fixed palette will be used for the color reduction. However, if you can manually select 64 colors that you want to keep, here is a workaround for you:
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| Would you tell me what file format is supported by iMageStudio to save Indexed Color images with Alpha channel? | ||||||
| It supports following file formats to save Indexed Color Image with color palette including Alpha values: TIM2, TGA, PNG, QBM, IS(*) (*) "IS" is the name of our dedicated file format for iMageStudio, which has been supported after Version 4. |
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| I made a PSD file with Photoshop and load it into iMageStudio for PS2 then I noticed that the transparent part surrounding a center figure has been deleted and that the image size on iMageStudio is smaller than the original image size. How can I prevent this problem? |
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| In that case, please select [Options] - [File Loading Options] from the iMageStudio main menu. Select [PSD] tab in the dialog box and check Adjust all Layers to composite image option. Your problem arises because Photoshop saves your image in a PSD file as a smaller rectangular image, clipping its surrounding transparent area. Therefore, if you keep the Adjust all Layers to composite image option switched OFF, the size of loaded image can be smaller than the original image. |
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| When I apply color reduction of iMageStudio to images with transparent parts, a trouble happens sometimes that the edge line of the shape deleted and the size of the shape modified. How should I apply color reduction to this kind of image without changing its shape size? |
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| When the size of transparent area changes, try the following settings in [Alpha] tab in [Color Reduction Setting] dialog box: Check Color Reduction with Alpha Channel option Check Protect Transparent/Opaque Areas option The color reduction engine will take account of these switches (when they are ON, or checked) and try to keep sizes of transparent and opaque areas as possible. |
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| I am using OPTPiX Plugin SDK to create a File Loading Plugin and I have some trouble with Direct Color Image with Alpha. After loading the image into iMageStudio, the Alpha seems OK in "Display Alpha-Blend Image" mode, but the same Alpha data is not displayed in "Display Alpha Channel" mode. There might be something wrong in my Plugin program but I could not find the cause of this problem. Could you give me some hint? |
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| Our guess is that your Plugin module may need to set palette data in Alpha channel DIB. Please refer the "Alpha Channel DIB Specification" in the OPTPiX Plugin SDK document. |
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| After applying "color reduction to 256 colors" to an image with Alpha values, I saved the image by selecting PIC/SGI and the resulting file had no palette. Then I saved the same file by selecting TGA/TIM2 and the file had a palette. Is it not possible to use a PIC/SGI file with color reduction of images with Alpha values ? |
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| PIC (SOFTIMAGE 3D PIC) and SGI format files are for "Full Color" images. As a full color image contains no palette, these files have any palette data in them. If you have an Indexed Color image (which does have a palette) with a palette containing Alpha values, then you can save the image into a PIC or SGI format to get a full-color image file with Alpha channel. So, although it is possible to apply color reduction to PIC/SGI with Alpha channel, you have to select a proper file format which (like PNG or TGA) does support "Indexed Color image with Alpha value" to save the color reduction result. |
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| What kind of development targets are supported by Remote Display? How can I connect one to my PC? | ||||||
Here is the list of target devices and their connecting methods:
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| What kind of USB-LINK cable should I use for remote image display to "PlayStation®2" Debugging Station DTL-H10000 ? I would like to know which cable you would recommend for this purpose. |
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| We have tested the USB-LINK cables listed below, which were on the market for Windows PC users, to work well for your purpose. These cables were on sale both at PC shops and their direct shopping web sites:
NOTE: For those of you who can not buy these Japanese products, we recommend you to use a "USB to USB Bridge Cable" which utilizes "PL-2302" USB to USB Network Bridge Controller. |
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| I understand that a peculiar CD-ROM is required to use Remote Display feature through an USB-LINK cable. How can I get the CD image? | ||||||
| The product CD-ROM of "OPTPiX iMageStudio for PS2" contains both the CD image you need to create the Remote Display Driver Disk and the full explanation of how to create the CD. To make a "Boot Disk for Remote Display" to start up "PlayStation®2" Debugging Station DTL-H10000 for this purpose, you must use "CD/DVD-ROM Generator" tool offered by SCE for developers. For further details, please read USBLINK.TXT file in "USBLINK" folder of the product CD-ROM. |
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| Which target machine is supported for the USB-LINK connection? "PlayStation®2" Development Tool DTL-T10000 or "PlayStation®2" Debugging Station DTL-H10000 or both ? |
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| The USB connection is dedicated for "PlayStation®2" Debugging Station DTL-H10000. If you use "PlayStation®2" Development Tool DTL-T10000, the Remote Display feature is available via local area network connection. |
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| Can I see the Alpha-Blend image of iMageStudio on the remote TV monitor as well as PC monitor? | ||||||
| Yes. Using the Remote Display feature of iMageStudio, you can see the Alpha-Blend Image on the remote TV monitor as well as you see it on the iMageStudio window on your PC monitor. |
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| What is TIM2 ? | ||||||
| TIM2 is the de facto standard 2-D image format that we have proposed for "PlayStation®2" images. This format has been designed with detailed hardware structure of "PlayStation®2" well examined. It supports, among other things, textures with Alpha values and MIPMAP textures. |
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| How should I know the detailed specification of TIM2? | ||||||
| The TIM2 specification is available for all "PlayStation®2" licensees. Please refer this page for further information. |
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| Should we need to make any contract to use TIM2? | ||||||
| You can take advantage of TIM2 and use it freely with your product, without making any additional contract with us, nor paying license fee to us, nor displaying Web Technology copyright notice. We hope that our TIM2 will be helpful for your success in "PlayStation®2" games development. |
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| We are using Maya software of Alias Systems. Is it possible for Maya to load TIM2 format file? |
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| We are currently providing a Plugin software module for Alias(R) Maya(R) to load TIM2 files. You can download the Plugin without any payment but you must not distribute, give or sell the downloaded software to a third party. Also note that you have to register yourself to download the software. Please refer this page for further details. |
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| I would like to edit images with their Alpha values always restricted to half-range (0 to 128). How can I do that? |
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You can make the following setting to keep the Alpha values in half-range while you edit the images:
* This feature is supported by iMageStudio Ver. 5 and later versions. |